One Body Acupuncture uses this site to give a better service to its customers. Please read the following rules that govern your use of onebodylac.com, which you accept by accessing it. If you don't agree, please don't use it. We reserve the right to update or change the Terms and Conditions at any time without prior notice, that is why we recommend that you read this section every time you use this site.

Return Policy for Products and Services

At One Body Acupuncture, we are dedicated to delivering high-quality products and services to our valued customers. Please review our No Return Policy carefully before making your purchase.

1. General Policy

All sales of products and services are final. We do not accept returns or offer refunds on any of our products and services, including but not limited to:

• Books: Print books, audiobooks, and digital books (PDFs and e-books)

• Digital Products: Downloadable content, software, and online materials

• Services: Consultations, workshops, courses, and other professional services

2. Books

Print Books

• All sales are final. We cannot accept returns or provide refunds for print books once they have been purchased.

• Order Accuracy: Please double-check that you have selected the correct title and edition before completing your purchase.

Audiobooks

• Non-Returnable: Due to the nature of digital media, all sales of audiobooks are final.

• Compatibility: Ensure that your devices support the audio format before purchasing.

Digital Books (PDFs and E-books)

• No Returns or Refunds: Once purchased, digital books cannot be returned or refunded.

• Immediate Access: Upon completion of your purchase, you will receive instant access to the digital content.

3. Digital Products

• Downloadable Content: All sales of downloadable products are final.

• Software and Licenses: Once a software license or download link has been issued, we cannot offer a return or refund.

• Online Materials: Access to online content is non-refundable once login credentials have been provided.

4. Services

Consultations and Appointments

• Non-Refundable: Payments for consultations, appointments, and professional services are final.

• Rescheduling: You may reschedule an appointment with at least 24 hours notice prior to the scheduled time.

Workshops and Courses

• No Refunds: Fees for workshops, courses, and training sessions are non-refundable.

• Cancellation by Us: If we cancel a workshop or course, you will receive a full refund.

5. Defective or Damaged Products

• Physical Products Only: If you receive a defective or damaged physical product, please contact us within 2 days of receipt.

• Replacement: We will provide a replacement of the same item at no additional cost, just pay shipping and handling.

• Reporting Issues: Include your order number and photos of the damage when contacting customer service.

6. Incorrect Items Received

• Our Error: If you receive an incorrect item due to our mistake, notify us within 2 days.

• Resolution: We will arrange for the correct item to be shipped promptly and cover any return shipping costs if necessary.

7. Consumer Rights

• Statutory Rights: This policy does not affect any statutory rights you may have under applicable consumer protection laws.

• Digital Content: By purchasing digital content, you agree to waive your right to a refund once the download or streaming has started.

8. Contact Us

If you have any questions or concerns about our No Return Policy, please contact our customer service team:

• Email: info@onebodylac.com

• Phone: 760-331-4271

• Business Hours: 10am-4:30PM Mon, Wed-Friday

• Mailing Address: 2890 Pio Pico Dr. Suite 104, Carlsbad, CA 92008

Thank you for choosing One Body Acupuncture. We appreciate your understanding of our No Return Policy and are committed to providing you with exceptional products and services.