Privacy policy

At One Body Acupuncture ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website onebodylac.com, purchase our products or services, or interact with us in any other way.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account

  • Place an order

  • Subscribe to a newsletter

  • Fill out a form

  • Contact customer support

This information may include:

  • Contact Details: Name, email address, mailing address, phone number

  • Account Information: Username, password

  • Payment Information: Credit/debit card numbers, billing address

  • Preferences: Product interests, communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Device Information: IP address, browser type, operating system

  • Usage Data: Pages viewed, links clicked, time spent on pages

  • Cookies and Similar Technologies: To enhance your experience and gather analytics

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing Transactions: To fulfill and manage your orders, payments, and returns

  • Account Management: To create and manage your account, authenticate your identity

  • Customer Support: To respond to your inquiries and provide assistance

  • Communication: To send you updates, newsletters, marketing materials (with your consent)

  • Personalization: To tailor content and recommendations based on your interests

  • Analytics: To analyze usage and improve our website and services

  • Legal Compliance: To comply with legal obligations and protect our rights

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

  • Payment processing

  • Data analysis

  • Email delivery

  • Hosting services

  • Customer service

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance User Experience: Remember your settings and preferences

  • Analytics and Performance: Understand how you use our website

  • Marketing: Deliver personalized advertisements

Your Choices:

  • Cookie Settings: You can choose to accept or decline cookies through your browser settings.

  • Do Not Track Signals: Our website does not currently respond to Do Not Track signals.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

6. Security of Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children's Privacy

Our services are not intended for individuals under the age of [13/16, depending on jurisdiction]. We do not knowingly collect personal information from children without parental consent.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.

  • Rectification: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information.

  • Restriction: Request to restrict processing of your information.

  • Data Portability: Request to receive your data in a structured, commonly used format.

  • Objection: Object to the processing of your information for certain purposes.

  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your information.

To exercise your rights, please contact us at:

  • Email: info@onebodylac.com

  • Mailing Address: 2890 Pio Pico Dr. Suite 104, Carlsbad, Ca 92008

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure your data is treated securely.

10. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on this page with an updated "Last Updated" date.

Last Updated: 9/20/2024

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

  • Email: info@onebodylac.com

  • Phone: 760-331-4271

  • Mailing Address: 2890 Pio Pico Dr. Suite 104, Carlsbad, CA 92008

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

Security

When placing an order with us, we want you to feel confident that your personal information and credit card details are completely safe. At onebodylac.com, in order to provide maximum security to the payment system, we use SECURE PAYMENT systems of leading financial institutions in electronic commerce. In this sense, the confidential data of the payment are transmitted directly and in encrypted form to the corresponding financial institution. 

Any additional questions in this regard, write to info@onebodylac.com and it will be gladly answered.